Effective Date: 15-02-2025
Astrolayy ("App", "we", "our", or "us") is owned and operated by VedicGanga Ventures Private Limited. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and related services, including:
Astrology consultations via chat, call, and video call
Astro Shop for buying gemstones, rudraksha, and other spiritual products
Healing and spiritual guidance services
Please read this policy carefully. By using the app, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect the following types of personal and usage data:
Full Name
Email Address
Mobile Number
Date, Time, and Place of Birth
Latitude and Longitude (for location-based astrology)
Profile Picture (optional)
Device information
Operating system and browser type
Crash logs and diagnostics
Usage statistics and interaction data
Payments for services and products are processed via Razorpay. We do not store your payment card details on our servers. Please review Razorpay’s Privacy Policy for more information.
We use the collected data to:
Provide personalized astrology services
Enable and facilitate chat, voice, and video consultations
Process and fulfill orders from the Astro Shop
Provide healing and spiritual services
Improve app performance and user experience
Send transactional messages (e.g., OTPs, order updates)
Respond to customer support inquiries
Comply with legal obligations
We do not sell your personal data. We may share data with:
Astrologers affiliated with our platform to provide services
Payment processors like Razorpay to facilitate transactions
Service providers (e.g., for analytics, crash monitoring) under confidentiality agreements
Law enforcement or regulators when required by law or in response to legal requests
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Depending on your jurisdiction, you may have the following rights:
Right to access the personal data we hold about you
Right to correct inaccurate or incomplete data
Right to delete your data (subject to legal obligations)
Right to withdraw consent where applicable
To exercise these rights, please contact us at:
? Astrolayy@gmail.com
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete the information.
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.
We may update this Privacy Policy from time to time. Any changes will be posted within the app and/or on our website with the updated "Effective Date".
If you have any questions about this Privacy Policy or your personal information, please contact:
VedicGanga Ventures Private Limited
Email:Astrolayy@gmail.com
Mobile: +919099952804